Tuesday, November 24, 2009

Refresher Training Is A Recommended Best Practice

This might sound obvious, but stop and think about it.

If you're already recognized by the Board of Pharmacy or the Department of Health Services as a Designated Representative, or Exemptee, respectively, when was the last time you took a refresher training course?

Rules and regulations can change over time. It's easy to forget things over time. Additionally, it's been heard on the street that some inspectors are asking about evidence of refresher training.

How do you stay current and up-to-date?

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Training for Designated Representative and HMDR Exemptee license applicants


CA HMDR Exemptee online internet-based training certification by SkillsPlus Intl Inc.
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NEW! CA Designated Representative-3PL online training certification by SkillsPlus Intl Inc.- We'll send you the 3PL training affidavit upon successful course completion.
CA Designated Representative online web-based training certification by SkillsPlus Intl Inc. - Available around-the-clock 24 x 7
FL Certified Designated Representative (CDR) online exam prep course - Lots of practice exams - Practice makes perfect!
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Tuesday, November 10, 2009

How To Select Your Training Vendor

I just read this book by Linda Ireland, Domino: How Customer Experience Can Tip Everything in Your Business Toward Better Financial Performance . Her writing inspired this post.

You're probably following this blog because you need Exemptee or Designated Representative training. In California, there aren't all that many training vendors in this niche space. As you go comparison shopping, keep these Domino customer experience thoughts in mind:
  1. You want to learn about credible options. The vendor is trying to earn your business.
  2. You envision a solution and problem solved. The vendor needs to demonstrate, and allow you to experience, how they are going to best solve your needs.
  3. You want to buy products and services where you're in control, and it's convenient. The vendor wants to 'protect' you, by affirming any purchase decisions you've made.
  4. You want to experience problem solved, and needs are met. The vendor needs to stay engaged, ensuring your need was truly solved.
  5. You want to learn what else the vendor has to offer that solves your other problems or needs. The proactive vendor anticipates your future needs.
Bottomline, as you go shopping, keep your customer hat on, and monitor if your prospective vendor is acting in your best interests. Happy hunting!

In case you're interested in buying the book:


Return Home:  The Designated Representative and Exemptee Blog

CA HMDR Exemptee online internet-based training certification by SkillsPlus Intl Inc.
The Exemptee Institute

NEW! CA Designated Representative-3PL online training certification by SkillsPlus Intl Inc.- We'll send you the 3PL training affidavit upon successful course completion.
CA Designated Representative online web-based training certification by SkillsPlus Intl Inc. - Available around-the-clock 24 x 7
FL Certified Designated Representative (CDR) online exam prep course - Lots of practice exams - Practice makes perfect!
The Designated Representative Institute

The Designated Rep and Exemptee Professionals Blog
SkillsPlus Intl Info Blog

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